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Food & Beverage Assistant – Twycross Zoo Winter Light Trail

Pay Rate: £13.00 per hour

Location: Twycross Zoo, Burton Road, Atherstone, Warwickshire, CV9 3PX
Job Type: Temporary / Seasonal / Part-Time
Contract Period: November 2026 – 21st February 2027
Working Hours: 3:30 pm – 8:30 pm (5-hour shifts)

About the Opportunity:

Love working with people? Looking for regular work this winter?

People by Freemans is recruiting enthusiastic and reliable Food & Beverage Assistants to work at a sweet treats concession during the Twycross Zoo Winter Lantern Light Trail.

You'll be working in a welcoming, fast-paced environment, serving a selection of sweet treats to visitors enjoying the winter light trail.

No cooking is involved! This is a customer-facing role focused on serving customers, handling payments, maintaining displays, and keeping the unit running smoothly.

With shifts available from November through to February, this is a brilliant opportunity to secure regular seasonal work as part of a friendly, consistent team.

Key Responsibilities:

Serve customers in a friendly and professional manner.
Take customer orders and serve ready-to-eat sweet treats.
Process cash and card payments accurately.
Maintain attractive product displays and replenish stock.
Keep the unit clean, tidy and well organised.
Follow food safety, hygiene and health and safety procedures.
Support the Food & Beverage Supervisor with the smooth running of the concession.
Assist with setting up and closing down the unit.

Essential Requirements:

Level 2 Food Safety & Hygiene Certificate – Mandatory.
A friendly, approachable personality.
Confidence dealing with customers in a busy environment.
A willingness to learn and work as part of a small team.
Good communication and customer service skills.
Reliability, punctuality, and a positive attitude.
Flexibility to work weekday and weekend shifts.
Ability to commit to regular shifts throughout the event.

Previous experience in catering, hospitality, retail or customer service is preferred but not essential.

Applicants must hold a Level 2 Food Safety & Hygiene qualification to be considered for this position.

Working Dates & Hours

Shift Time: 3:30 pm – 8:30 pm

Shifts are available on selected dates throughout:

November 2026
December 2026
January 2027
February 2027 (final event date: 21st February)

There will be a mixture of weekday and weekend shifts, including opportunities during the busy festive period.

Regular Availability Preferred:

We're looking to build a small, consistent team who can work together throughout the event.

You don't need to be available for every date, but we would love to hear from people who can commit to regular shifts across multiple weeks.

This opportunity is particularly suited to someone looking for consistent part-time work during the winter months.

Why Join Us?

£13.00 per hour.
Regular seasonal shifts across four months.
Convenient 5-hour afternoon/evening shifts.
No cooking required.
Work in a fun, festive environment.
Gain valuable food service and customer service experience.
Potential opportunities for further event work through People by Freemans.

How to Apply:

Please apply with your CV and details of any relevant hospitality, retail or customer service experience.

You must hold a Level 2 Food Safety & Hygiene Certificate. Evidence of your qualification will be required before shifts can be confirmed.

Candidates with regular availability throughout the winter season will be prioritised.

We look forward to welcoming you to the team!

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